Ambitious for the Library Service in Croydon – just over a week left to give us your views!

Dear residents association

Below is some information about our current library engagement survey which runs until Monday 2 May 2016. We would be very grateful if you could pass this information through your groups and networks.

Ambitious for the Library Service in Croydon – just over a week left to give us your views!

Croydon Council is experiencing significant funding cuts over the next eight years. This means we have to look at different and modern ways to deliver services including libraries.

We need people to get involved and tell us what is important about a library service and how people might be prepared to support the library service in the future.

To get involved visit and give us your views. Please note the survey closes on Monday 2 May 2016.

If you do not have access to the internet at home, you can use a computer at your local library or use a self-service computer at Access Croydon where staff are available should you need help.

If you, or someone you know, wants help to get online, visit our Digital Zone in Access Croydon on Fridays from 9am to 4pm. You can also visit any of the partner Go ON Croydon digital zones around the borough. Visit our website for more information


Many thanks




Diane Bacchus

Insight and improvement officer

Engagement and insight team

Customer communications & engagement

Resources department

10A, Bernard Weatherill House

Mint Walk

Croydon CR0 1EA


Tel: 020 8604 7124


One response to “Ambitious for the Library Service in Croydon – just over a week left to give us your views!

  1. We held a public meeting on the subject tonight, in the absence of any public meetings organised by the council, and this highlighted more issues than answers.

    People completing the consultation online had problems, with the survey closing before they had contributed all their views.

    Why is it that what the options we value in our library service currently (Q.3) are not replicated in what we want for the future (Q.4) The obvious omission is library workers and librarians….

    It is unclear why some libraries have been allowed paper copies, others none.

    There are focus groups, apparently, but no details of where or when they will be held.

    The consultation was felt to be heavily biased towards volunteers running the service.

    Rumour has it that the consultation is to be extended, but no firm details as yet.

    See the note on our site and the campaign: Save Croydon Libraries for updates and info.


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